You can always contact us for any questions at squishynieshop@gmail.com.

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We DO NOT issue refunds or cancellations after an order has been placed. ALL SALES ARE FINAL.

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NON-DELIVERED ORDERS - Should a package be refused or returned to us unopened, the customer will be charged a restocking fee of 10% of the order amount and pay the shipping cost to and from when your refusal causes the order to be sent back to SquishyNienie.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If there is a discrepancy with your order, Your order will be cancelled and a refund will be issued, the customer will be charged a restocking fee of 10%.